According to Deloitte Research, organizations today face an acute shortage of critical talent with the necessary skills to drive above-average business performance. In a 2004 Accenture High Performance Workforce study, 70 percent of executives rated improving worker productivity as a top HR priority, but only 6 percent said they were "very satisfied" with progress at their organizations. As a result, companies face a new imperative to improve employee productivity by taking a business-operations-centric approach to workforce performance and talent management.

Entrepreneur Success Profile (ESProfile) was founded by Jeff Hastings in 2007 to help other insurance agency owners select and retain the highest quality people. Our comprehensive learning is research based, proprietary content which is industry specific and designed to help small business owners become more productive in improving workforce productivity.