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ESProfile Pre-Screening Employee
Qualifier 
Pre-qualify
prospective employees with an industry
specific fully-customized online questionnaire.
ESProfile Pre-Screening
Employee Qualifier is a completely
customized Internet-based prescreening
questionnaire that allows you to pre-screen
candidates BEFORE they come into your
office. All too often we rely on the
candidates interview skills and appearance
to select an employee
only to
find out they did not posses the skills
or determination to meet our expectations.
After a candidate
contacts your office, all you have
to do is simply enter the candidates
personal information into your own
database located on our website. The
candidate is immediately emailed a
link to our site where they will complete
a 100-question Pre-Screening Questionnaire.
The questionnaire will determine the
candidate's attitude, past performance,
reliability, computer skills, insurance
knowledge and belief in the products
you sell. The results of this Questionnaire
are forwarded to you via email and
kept in your database for future use.
For more information, contact us
at 281-752-6565, or email
us for a free consultation and
demonstration.
ESProfile Pre-Screening Employee
Qualifier is a trademark of Jeff Hastings
Insurance Agency, Inc.
e-Employee
Performance Reviews 
Whether you are a
small business owner, a manager or
an employee; chances are you do not
look forward to your current employee
performance evaluation process. They
are rarely easy or effective and they
take up your precious time with little
result.
With ESProfile, the
employee performance evaluation process
is streamlined and easy to use. It
becomes simple for business owners
and managers to agree upon goals and
skills with the employee and then
deliver constructive feedback on their
progress. With clearly outlined goals,
the process benefits BOTH the individual
and the business.
All you have to do
is input some basic information in
regards to the employee's recent performance
and let ESProfile do the rest! The
information you enter will be evaluated
and organized to create a simple,
straightforward evaluation presentation
to ensure your valuable time is not
wasted. Additionally, ESProfile offers
valuable pointers to help guide, motivate,
and monitor the performance of your
employees.
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e-Core-Competency
Modeling
Competencies are
behaviors that encompass the knowledge,
skills, and attributes required for
successful performance. In addition
to intelligence and aptitude, the
underlying characteristics of a person,
such as traits, habits, motives, social
roles, and self-image, as well as
the environment around them, enable
a person to deliver superior performance
in a given job, role, or situation.
Competency modeling
is the activity of determining the
specific competencies that are characteristic
of high performance and success in
a given job. Competency modeling can
be applied to a variety of human resource
activities. ESProfile can assist you
in identifying the core competencies
of current and prospective employees,
as well as how to apply this competency
data to improve performance.
Competencies enable
employees to achieve results, thereby
creating value. It follows that competencies
aligned with business objectives help
foster an organization's success.
Small businesses must understand their
core competency needs - the skills,
knowledge, behaviors, and abilities
that are necessary for people in key
roles to deliver business results.
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e-Customer Surveys

We all know customer
satisfaction is essential to the survival
of our businesses. How do we find
out whether our customers are satisfied?
The best way to find out whether your
customers are satisfied is to ask
them.
There is a school
of thought that you only need to ask
a single question in a customer satisfaction
survey. That question is, "will
you buy from me again?" While
it is tempting to reduce your customer
satisfaction survey to this supposed
"essence", you miss a lot
of valuable information and you can
be easily misled.
It is too easy for
a customer to answer yes to the "will
you buy from me again?", whether
they mean it or not. You want to ask
other questions in a customer satisfaction
survey to get closer to the expected
behavior and to collect information
about what to change and what to keep
doing.
By all means ask the basic customer
satisfaction questions:
How satisfied are you with the purchase
you made (of a product or service)
How satisfied are you with the service
you received?
How satisfied are you with our company
overall?
And ask the customer loyalty questions:
How likely are you to buy from us
again?
How likely are you to recommend our
product/service to others
How likely are you to recommend our
company to others.
Also ask what the customer liked and
didn't like about the product, your
service, and your company.
With ESProfile, you
can customize your own customer survey,
or choose one of many pre-designed
surveys to meet your needs.
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HR Documents Resource

Register with ESProfile
and receive instant access to free
HR documents such as emplacement contracts,
interview questionnaires and much
more!
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