1. What is your turn around time for delivery?
Normally within 24-48 hours if application is turned in by 1:00pm.

2. What areas do you service?
Houston and surrounding areas. If you are unsure, please contact our office

3. Do you sell your appliances?
Yes, we can sell brand new or rental returned appliances.

4. When you deliver your product, can you remove my old ones or move them?
No, we do not move or trash your appliances. That needs to be handled before your delivery day.

5. What are your rental terms?
We have none. We do a month-to-month agreement.

6. How do you accept payments?
You can set up your account online or mail in or bring in your payment. We accept money order, cash, credit card, and check (except on delivery).

7. Do we have to give a written notice to have the appliances picked up?
No, but we request that you give us at least a 48-hour notice.

8. What if my washer/dryer will not turn on?
Before scheduling a repair, check your breaker. The washer and dryer do not usually run off the same breaker.

9. What if my dryer is taking too long to dry?
Sometimes your ventilation in the wall gets backed up with lint and other things, so have maintenance check the ventilation first. You should always have them clean out the ventilation every few months just to keep good air flow. Also, your vent hose might be kinked up and not allowing air flow. If still a problem, contact us for repair.

For further information, please contact Tommy Aleman or Kelly Lara at (281) 277-7169.